IT Desktop Support

Eskaton Community - Eskaton Administrative Center

Eskaton offers excellent health benefits for Full Time employees. Our PPO health plan provides medical, dental, Rx, and vision coverage effective the first of the month, following 60 days of employment.

Eskaton Administrative Center – 1 Full Time Position – AM/Days

The IT Desktop Support person applies understanding and knowledge of computer software and hardware to assist users through diagnoses and resolution of problems with follow-up steps. Records and prioritizes requests for assistance in appropriate logs.  Coordinates referrals to appropriate technical, professional, or service personnel for services, repairs, and training.  Monitors the operation of the centralized computing facility; monitors system performance; and analyzes potential problems and takes corrective action or seeks assistance as needed.  Provides installation and support for end user computer equipment.

As of June 1st, 2014 Eskaton’s Tobacco/Smoke Free Campus Policy prohibits employees from smoking anywhere on Eskaton’s property.

Eskaton is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

 


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Eskaton Administrative Center
5105 Manzanita Avenue, Carmichael, CA 95608
Career Level -
Career Type Full Time
Shift Type AM/Days
Job Requirements Four or more years of experience, with two years required on equipment used by the company. Local and Wide Area Network, data communication, mid-range computer, and microcomputer experience are required. A working knowledge of operations procedures with expertise in job control, job recovery, file management, documentation and procedure writing. Must have working knowledge of computers, cabling standards, local/wide area networks and data communication networks and standards. Four or more years of experience, with two years required on equipment used by the company. Local and Wide Area Network, data communication, mid-range computer, and microcomputer experience are required. As of June 1st, 2014 Eskaton’s Tobacco/Smoke Free Campus Policy prohibits employees from smoking anywhere on Eskaton’s property.
Education Requirements Requires two years of college with emphasis in computer technology or a combination of college education and equivalent work experience. Appropriate certification levels for the technology in use at Eskaton. Certification such as A+, Cisco, Citrix, and Microsoft is preferred.
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